Multi-site businesses
Shared telephony without losing local numbers and service rules.
Discuss your deploymentPBXCenter can organize multiple numbers, providers, branches, teams and extensions in one isolated environment. Each location can retain its own working hours, prompts and routing decisions.
Number structure
Local numbers reach branches or shared service teams
Providers and networks
Every SIP account and location receives its own test
Roles and maintenance
One environment does not require one universal permission level
Number structure
Local numbers reach branches or shared service teams
DID mapping separates traffic by brand, location or purpose. A shared reception team can serve several branches while local teams retain distinct greetings and schedules.
- Every number has a visible assignment to a versioned call flow.
- A shared contact book preserves context across locations.
- Extensions support collaboration without exposing infrastructure credentials.
Providers and networks
Every SIP account and location receives its own test
Different providers can carry selected numbers and routes, but their behavior is not assumed to be identical. Networks, firewalls, codecs and caller identity are verified in the real topology.
- Diagnostics separate a provider problem from a local network fault.
- Failover is designed only for numbers and destinations that support it.
- Trusted networks and firewall rules remain administrator-controlled.
Roles and maintenance
One environment does not require one universal permission level
Administrators receive access matching their responsibility while employees use only their workspace. Backup, updates and diagnostics cover the agreed installation as one controlled service.
- Permissions separate configuration, calls, devices and maintenance.
- Backup and recovery follow one documented process for the environment.
- Acceptance tests include inter-branch and external calls.
FAQ
Direct answers before the conversation.
Can every branch keep its current number?
That depends on the provider and migration method. PBXCenter can map many DID numbers, but continued use or porting must be confirmed with the service provider.
Can branches have different working hours?
Yes. Separate flows can use distinct schedules, exceptions and prompts. Weekday and exceptional-date variants must both be tested.
Next steps
Move from answers to the right decision.
Deployment for your company
Map branches, numbers and local service rules together.
List locations, providers, numbers and teams. Initial analysis will separate shared elements from dependencies that need individual testing.