Telephony shaped around how your company works
PBXCenter connects your SIP provider, business hours, voice menus and queues with an administrator panel and employee workspace. We configure and test the agreed scope for each company before handover.
Queue
Company queue
One product, the whole process
Every deployment is prepared for a specific company. The customer receives an isolated environment and a separate panel for configuration, testing and call handling.
Call flows
Connect the incoming number, business hours, recording, prompts, voice menus, queues, ring groups, extensions and voicemail in one graph. Validation stops an unfinished route before deployment.
Call flows
Calls and results
Administrators see calls, waiting times, queue and employee results. Recordings are played through an authorized API without exposing server paths.
Employee workspace
Employees sign in with their own account, set availability, handle the queue and save notes. They never receive administrator details or a reusable SIP password.
Your infrastructure
As part of the deployment, we prepare services, secrets, ports and data storage. The panel guides domain and TLS, providers, phones, firewall, backups and recording retention.
Complete product scope
PBXCenter brings configuration, provisioning, daily team work and environment maintenance together. Each area has a defined role and access boundary without exposing technical settings to employees.
Filter history, mark callbacks, manage retention, securely play or download recordings and export calls and queue results to CSV.
Play, mark and delete voicemail messages, and handle private alerts for missed calls and new voicemail.
Create employee accounts, assign queues, manage availability and passwords, and issue a protected browser-phone session.
Administrators maintain the shared contact book while employees see caller context and save notes in their workspace.
Configure the company name, primary number, timezone and detected prompt language together with the domain, TLS, trusted networks and firewall policy.
Verify SIP accounts, assign DIDs to call flows, define outbound routes, failover, emergency routing and outbound protection, and simulate a flow before applying it.
Configure ring time, call waiting, do not disturb, forwarding and follow-me, together with call pickup and parking for selected extensions.
Build validated canvas routes with schedules, recording, menus, queues, ring groups, extensions and voicemail; simulate them and load an earlier version as a draft.
Create profiles and one-time configuration links, inspect a device before releasing credentials and maintain a trusted-phone inventory.
Choose detected language packs, record prompts with a microphone, upload files or generate them from text, and manage music on hold.
Create and test signed missed-call and voicemail events and monitor their delivery to approved business systems.
Add administrators, change their permissions and passwords, and separate access to configuration, calls, devices, workforce and maintenance.
Define the backup policy, create a backup, export it in a protected format, import a package and queue a controlled restore.
Review version status, upload a prepared update package and monitor the operation under a dedicated maintenance permission.
Check service and connectivity health, verify the provider and SIP account, and track configuration application by operation identifier.
Individual deployment
PBXCenter is not a self-service product created through this website. A launch requires a SIP provider, numbers, teams and agreed handling rules; we use them to prepare and verify an isolated environment.
We define the SIP provider, numbers, teams, queues, working hours, announcements and security requirements.
We launch the customer's isolated environment and configure the domain, phones, call flows, recording and backups.
We verify the agreed calls through the provider route, train the team and hand over the customer's PBXCenter panel after testing.
Secure from the first start
PBXCenter separates administrators, employees, phones and technical accounts. Sensitive operations have distinct permissions, while call flows and firewall rules are checked before application.
No default passwords or test accounts in production
Short-lived WebRTC session data instead of reusable employee SIP passwords
Backups and recording retention managed in the panel
Risk preview and firewall change history before deployment
Deployment for your company
Review the preparation scopeWe tailor the phone system, infrastructure and handover scope. Before launch, we jointly verify the numbers, call flows, queues and workstations covered by the deployment.
Website and product operator
The public website does not retrieve phone-system data, employee accounts, call history or recordings. Browser storage remembers only the selected language.
The content presents the PBXCenter product currently under development. Deployment, maintenance and customer service scope is defined in an individual agreement before production launch.
